We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not send you any marketing or promotional e-mails you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us.
FutureShopAV.co.uk will not disclose your information to any other third party organisation. We use customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status and enhancing the user experience.
When you shop at FutureShopAV.co.uk, the type of information we will collect about you includes:
- your name
- telephone number
- e-mail address,
- delivery/invoice address
- credit/debit card details.
The information we hold will be accurate and up to date. We do not store your credit and debit card details. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We have made every effort to ensure we protect your personal information. FutureShopAV.co.uk uses a secure server which has been issued with a Secure Server Digital Certificate by the online Certification Authority Thawte and has been authorised to display the Thawte Authentic Site Seal. The Thawte Digital ID is an electronic licence credential for online business. It confirms that futureshopAV.co.uk is a legitimate Web site which establishes an encrypted communication channel protecting the information you send when submitting details for payment in the Shop. For more information about Thawte Digital Authentication services and online security guarantees, visit the Thawte web site at www.thawte.com
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. The cookies make your use of the site easier, allow you to retrieve an earlier shopping basket, make the site run more smoothly and help us to maintain a secure site.
What Are Cookies & Why Do We Use Them?
Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalised experience. These preferences are stored in a file on your computer’s hard disk drive.
Our website uses both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you “manually” delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser. Both types of cookies do not store any personal details relating to you or your credit cards. Any cookies created are for the sole purpose of, and essential to, the function of this site.
For more information about cookies, including how to enable cookies, change your browser settings and find and delete cookies on your hard drive, please refer to your web browser’s help menus.