UK Mainland Delivery
We use DPD courier services for consignments as our standard delivery to the UK Mainland.
Orders received before 4.00pm Monday to Friday (excluding Bank Holidays) are usually shipped the same day by DPD Courier services, subject to stock availability. Unless premium Saturday delivery options are selected, standard DPD courier services are delivered next working day i.e. Monday to Friday. In extreme cases, such as delivery to the Scottish Highlands and British Isles, this may take 3 working days.
Consignments weighing less than 2 kg, may be shipped at our discretion, using Royal Mail Special Delivery or Royal Mail First Class services.
Channel Islands, Northern Ireland & UK Isles
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2 kg are delivered using Royal Mail First Class or Royal Mail Special Delivery services. For items weighing over 2 kg, a surcharge may be applied for courier deliveries to the some UK Isles including Channel Islands as well as Northern Ireland.
EU Countries & International
Deliveries to other EU member states are subject to 20% VAT. For items weighing below 2 kg ordered within the EU and Scandinavia, we use the Royal Mail International Airmail Services. Items are usually delivered within 3 to 5 working days. Where customers have selected a premium International delivery service, we use Federal Express as our courier. Items are usually delivery within 24 to 48 hours. PLEASE NOTE: FedEx orders must be received by 3.00pm for Next Day service to most destinations in Europe. Orders outside the EEC may take longer.
Deliveries outside of the EU are not subject to 20% VAT and so the 20% tax on items is automatically deducted from the total. After registration or login, if your delivery address is outside the European Union (EU), our website will automatically deduct 20% VAT. We use, Royal Mail International Airmail Services, and FedEx International Worldwide services for delivery outside the EU. Items are usually delivered within 3 to 7 working days depending on the destination.
Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge.